FREE Virtual Housing Choice Voucher (HCV) Program information session

When
07/09/2025
10:00 AM - 11:00 AM (CDT)
Location
Virtual

Happy Summer Affordable Housing Providers!

As you know, housing is a year-round business and we cannot thank you enough for your ongoing partnership ... providing safe, decent and affordable rental units for the residents of Milwaukee.

Mark your calendars! Our monthly Housing Choice Voucher (HCV) Program virtual information session is coming up this Wednesday, July 9, 2025, at 10 a.m. CDT. This is your opportunity to hear the latest from HACM regarding what's happening with the HCV Program as well as raise any concerns and/or ask questions. Click here to join us on July 9 (see below for virtual details about the meeting).

If you are unable to attend, you can always reach us at hc vsupport@hacm.org. A HACM representative will respond within two business days.

Until next time,

Steve Fendt

Outreach Coordinator

stephen.fendt@hacm.org

Update: Recertification and Lease Renewal Processing

We understand that some of you may have now exceeded the 90-day extended payment period. As a reminder, property owners will continue to receive payments for up to three (3) months after the lease expiration date. Rest assured, we are working diligently to complete these recertifications and resume regular payments as quickly as possible. Once a tenant's lease renewal is finalized, a copy will be sent to both parties. At that time, any necessary payment adjustments, retroactive to the renewal date, will be made.

Thank you for your continued patience as we work through our backlog of tenant recertifications. We truly appreciate your understanding.

Direct Deposit Now Required for July 2025 and Following Payments

As was first announced in January, and in each monthly communication since, beginning July 1, 2025, HACM will only issue Housing Assistance Payments through direct deposit. Therefore, if you are a property owner/manager and have yet to set up Electronic Funds Transfer (EFT) via your Landlord Portal account, we are holding your check for July here at our office.

If you are having trouble accessing your Landlord Portal account or setting up EFT, send an email to stephen.fendt@hacm.org with the last four of your tax id and the name you use for your housing payments.

Reminder: HUD Mandate for Smoke and Carbon Monoxide Detectors

Effective immediately, all sleeping rooms within units on the Housing Choice Voucher (HCV) Program as well as living rooms, dining rooms and each floor of a unit must have a 10-year sealed battery smoke detector installed in order to pass a HACM-conducted inspection. In addition, 10-year sealed battery carbon monoxide detectors must be on each floor and within 21 feet of any gas appliance.

This is a HUD mandate that went into effect on December 29, 2024 and is part of the new NSPIRE Standards — most of which are set to go into effect October 1, 2025. For more information, see NSPIRE Standards | HUD.gov / U.S. Department of Housing and Urban Development (HUD).

Note: A smoke detector installed outside of a sleeping room (i.e., in the hallway, within 6 feet of the bedroom) will no longer receive a pass rating during inspection. Also, if the living room and dining room are adjoined, only one smoke detector is required for both rooms.

Landlord Portal: New Features Now Available

Great news! The next time you log into the Landlord Portal, not only will you be able to access real-time information about your HACM HCV Program account, but you will also be able to view inspection reports and submit rent increase requests, if eligible ... all without having to call, email or come into the office.

Inspection Reports are now available via the 'Attachments' icon on your dashboard (see image below). These are typically posted the next business day following the inspection.

To submit a Rent Increase Request, simply click the 'Rent Increase Request' icon on your dashboard (see image below) and follow the on-screen instructions.

Not yet registered for a portal account? Please email stephen.fendt@hacm.org and include your name and the last four of your tax ID. Once received, we'll send you a registration code.